You want to improve your customer experience processes and your products to ensure you’re focused on delight. Which should you do to get the largest, most representative sample?

Here is the answer to the question You want to improve your customer experience processes and your products to ensure you’re focused on delight. Which should you do to get the largest, most representative sample?. Below is the solution for this question

103. You want to improve your customer experience processes and your products to ensure you’re focused on delight. Which should you do to get the largest, most representative sample?

From the very first moment someone interacts with your business

From the moment they become a customer to delight them into promoters

At the beginning of the sales process

After they have used your product or service

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