Which one of the following is the BEST description of a service level agreement (SLA)?

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Here is the solution for Which one of the following is the BEST description of a service level agreement (SLA)?. The solution is given after the options.

Which one of the following is the BEST description of a service level agreement (SLA)?

The part of a contract that specifies the responsibilities of each party

An agreement between the service provider and an internal organization

An agreement between a service provider and an external supplier

An agreement between the service provider and their customer

Correct Answer

An agreement between the service provider and their customer

Explanation:

An agreement between the service provider and their customer is the answer for Which one of the following is the BEST description of a service level agreement (SLA)?

Conclusion:

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