What is the BEST description of an operational level agreement (OLA)?

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Here is the solution for What is the BEST description of an operational level agreement (OLA)?. The solution is given after the options.

What is the BEST description of an operational level agreement (OLA)?

An agreement between the service provider and another part of the same organization

An agreement between the service provider and an external organization

A document that describes to a customer how services will be operated on a day-to-day basis

A document that describes business services to operational staff

Correct Answer

An agreement between the service provider and another part of the same organization

Explanation:

An agreement between the service provider and another part of the same organization is the answer for What is the BEST description of an operational level agreement (OLA)?

Conclusion:

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