"Service Management is a set of specialized organizational capabilities for providing value to customers in the form of services". These specialized organizational capabilities include which of the following?

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Here is the solution for "Service Management is a set of specialized organizational capabilities for providing value to customers in the form of services". These specialized organizational capabilities include which of the following?. The solution is given after the options.

"Service Management is a set of specialized organizational capabilities for providing value to customers in the form of services". These specialized organizational capabilities include which of the following?

Functions and Processes

Markets and Customers

Applications and Infrastructure

People, products and technology

Correct Answer

Functions and Processes

Explanation:

Functions and Processes is the answer for "Service Management is a set of specialized organizational capabilities for providing value to customers in the form of services". These specialized organizational capabilities include which of the following?

Conclusion:

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